Terms of service.
Terms of Service
Last Updated: January 31, 2025
1. Introduction
Welcome to Studio Plumbing, a local plumbing service provider in Edmonton. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
2. Services
Studio Plumbing provides professional plumbing services, including but not limited to installations, repairs, maintenance, and emergency plumbing assistance. All services are subject to availability and are provided in accordance with industry standards and local regulations.
3. Appointments & Cancellations
Customers can schedule appointments through our website, phone, or email.
We require at least 2 hours' notice for cancellations or rescheduling.
Failure to cancel within the required timeframe may result in a cancellation fee.
4. Pricing & Payments
All service rates are provided upfront or upon request.
Prices may vary based on the complexity of the job and the materials required.
Payment is due upon completion of the service unless otherwise agreed upon.
We accept Debit, Visa, Etransfer, and Check.
Late payments may be subject to additional fees.
5. Warranties & Liability
We offer a limited warranty on our workmanship for 1 year from the service date.
This warranty does not cover damages resulting from misuse, neglect, or external factors beyond our control.
While we strive to provide the best service, Studio Plumbing is not liable for indirect, incidental, or consequential damages arising from the use of our services.
6. Customer Responsibilities
Customers must provide accurate information about their plumbing issues.
Customers should ensure a safe and accessible working environment for our plumbers.
Any necessary permits or approvals must be obtained by the customer unless otherwise agreed.
7. Emergency Services
Emergency services are subject to availability and may incur additional charges.
We aim to respond as quickly as possible, but we cannot guarantee immediate service in all cases.
8. Privacy Policy
We collect and store customer information solely for the purpose of providing our services. Your information will not be shared with third parties without your consent, except as required by law. For more details, please refer to our Privacy Policy.
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
10. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at: Studio Plumbing, Sherwood Park, AB, 587-589-4096 or brian@studio-plumbing.com
Thank you for choosing Studio Plumbing for your plumbing needs in Edmonton!